Mobile Call/Contact Center

Re-establishing connections with customers in the wake of a disaster is paramount in preserving your business’s image, reputation and financial stability. After a disaster, the call/contact center functions as a crucial first point of contact between your company and your client base. Without that contact, you risk losing customers. With a local call/contact center recovery, you can begin fielding calls from customers much more quickly, while avoiding the financial implications of relocating employees.

Our Mobile Call/Contact Center is a timely, financially sound solution for maintaining connections with your customers. It builds upon our Mobile Workspace layout by incorporating specialized call center technology. It includes reliable automatic call distribution (ACD) services and workstations equipped with call center technology.

Features
  • Up to 96 calls in queue with ACD functionality
  • 50 workspace seats
  • Monitors, keyboards and mouses
  • Noise-canceling headphones
  • Skills-based routing
  • Universal contact queue
  • Voice over IP (VoIP) phone system
  • Call recording
  • Reporting capabilities
  • Custom scripts
  • Laptop or desktop PCs
  • Hitching post connection
  • Satellite communications
  • Wireless connection to client site

Mobile Call/Contact Center

Other configurations
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